Mad Mod Shop™ | Vintage Inspired Fashion + Accessories Boutique | The Barlow Sebastopol | Contacts + Returns + Privacy
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Contacts + Returns + Privacy

Contact Us: 

Returns:  Call us right away so we can assist you. Reach us at 707-329-611

Return Requirements:

  • All discounted and promotional sales items are final sale and cannot be returned.
  • Returns must be initiated within 14 days of purchase for store credit only to be used towards your next purchase.
  • Return shipping costs will not be reimbursed.
  • Garments: Must be in original unworn condition with all tags attached.
  • Swimwear: Must be returned with hygienic liner intact. Swimwear received without the hygienic liner is non-returnable and will receive no store credit.
  • Non-Apparel Items: Must be returned with original packaging intact, otherwise they are non-refundable and will receive no refund or store credit.

Return Instructions:

Make sure your purchase adheres to the return requirements above based on items purchased.

  • Return by post using carrier of choice to:
    • Mad Mod Shop™ | Attn. Returns  | 6780 McKinley St. #140, Sebastopol CA 95472
    • Please pack items carefully according to the requirements above.
    • Write RA# provided to you over the phone on the outside of the box.
    • Delivery Tracking required.
  • Return in person to Mad Mod Shop™ | 6780 McKinley St. #140, Sebastopol CA 95472 | DIRECTIONS

PRIVACY POLICY:

To protect your privacy we provide this statement to explain our information practices and to define your options for how your information is collected and used.

This policy applies to the www.madmodshop.com website (the “Website”).  The Website is owned and operated by Mad Mod Shop™, a company formed under the laws of the State of California whose principal business address is Mad Mod Shop™ | 6780 McKinley St. #140, Sebastopol CA 95472.

If you have questions or concerns regarding this policy, you should first contact our Privacy Officer via email: shop@madmodshop.com.  If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should call us at: 707-329-6113.

By using this Website, you agree to the collection and use of information in the manner described below.  If we make material changes to this policy, we will notify you at this Website.  To make our privacy policy easy to find, we have placed a link to the policy, in its entirety, on our homepage and at the bottom of each web page. You are responsible for reviewing the Website periodically for any modification to this Privacy Policy.  Any access or use of the Website by you after notice of revisions or additions to this Privacy Policy shall constitute and be deemed to be your agreement to such revisions or additions.

This policy applies to all information collected on the Site and that information you provide to us by email, phone or in writing.  You provide personal information to us when you sign up to join the Fan Club, order products, and request information from us.  The personal information we collect may include without limitation, user ID, password, name, mailing address, billing address, email address, phone number, company name, number of employees, industry, role, marketing spend, payment information, order information, and referral information.

If you choose to post messages in our blogs, bulletin boards, product reviews, or other message areas, if provided, we collect the messages you post and use information you provide to improve this Website and our products and services, provide thorough customer service, and follow up on Website visitors who may be violating our policies or abusing our system.  When you post messages, other Website visitors can also view them.  We may also publish transcripts of archived chats.  We urge you to exercise caution when providing personally identifiable financial or other information in the chatrooms, bulletin boards, product reviews or other message areas. Remember that any information you disclose in these areas becomes public information.

In addition to the personal information you supply, we automatically collect non-personal information to evaluate how visitors, guests, and members use the Site.  We collect non-personal data to make the Website work better for you in the following ways: to improve the design of the Website, to provide personalization of the Website, and to evaluate the performance of our marketing programs. The technologies we use to gather this non-personal information may include, without limitation, IP addresses, cookies, clear gifs, browser detection, and weblogs.  We explain how these technologies may be used in the next section, entitled “How We Use Information.”

How We Use Information

Our primary goal in collecting your information is to provide you with a personalized, relevant, and positive experience with this Website. We use the personal information you provide about yourself, for example, when placing an order for the Service. Mad Mod Shop will not sell, rent, or lease your personal information to others, except to the extent necessary to fulfill your order for the Service, to provide you with other services or as set forth in this policy.

We may combine personal data collected at this Website with other information you have provided us through other sources or with non-personal information that we automatically collected at this Website (as further described in this policy).

We use your email address to answer email we receive from you and to provide status updates for the Service. We will not share your email address with outside parties except as set forth in this policy.

You can register on this Website to receive promotions and updates on new products and services, or to be contacted for market research purposes. The contact information you submit will not be used for these purposes unless you specifically “opt-in.” You can control your privacy preferences regarding such marketing communications.

From time to time, you may be invited to participate in optional customer surveys or contests, and Unique Vintage may request that you provide some or all of the above listed personal information in those surveys or contests. We use information collected through contests to contact winners and award prizes. Your participation in contests may also opt you in to receive newsletter communications, which you can unsubscribe from at any time. We also use information collected from surveys to learn about our customers in order to improve our services and develop new products and services of interest to our customers.

Mad Mod Shop uses IP addresses, cookies, clear gifs, browser detection, and weblogs to provide a better experience on this Site and to give us useful business information. Third party technologies such as cookies may also be used for the same purposes.

Mad Mod Shop may also contract with unaffiliated third parties to provide services for the Site, such as software for Site features, customer communications, sweepstakes and prize fulfillment, analyzing and evaluating the information we collect, and other services. When we do this, we may provide your personally identifiable information to third parties only to provide those services, and they are not authorized to use your personally identifiable information for any other purpose.